Have you ever ever positioned an order with Domino’s and later had a change of coronary heart? Whether or not you’ve got modified your thoughts about what you wish to eat, realized you do not have the cash to spare, or just do not feel like ready on your meals to reach, there are a number of methods to cancel your order. On this article, we’ll stroll you thru the step-by-step technique of canceling a Domino’s order, whether or not you’ve got ordered on-line, over the cellphone, or by the Domino’s app.
For those who positioned your order on-line, you may cancel it by logging into your Domino’s account and navigating to the “My Orders” web page. Discover the order you wish to cancel and click on on the “Cancel Order” button. You have to to offer a cause for canceling your order, and upon getting executed so, your order can be canceled and you’ll obtain a refund. For those who positioned your order over the cellphone, you may cancel it by calling the shop the place you positioned the order. You’ll want to have your order quantity prepared whenever you name, and the worker on the retailer can be ready that will help you cancel your order.
Lastly, when you positioned your order by the Domino’s app, you may cancel it by opening the app and navigating to the “My Orders” web page. Discover the order you wish to cancel and faucet on the “Cancel Order” button. You have to to offer a cause for canceling your order, and upon getting executed so, your order can be canceled and you’ll obtain a refund. Moreover, you too can cancel your order by contacting Domino’s customer support. Yow will discover the contact info on the Domino’s web site or within the Domino’s app.
Contact Buyer Service
Calling customer support is probably the most direct method to cancel your Domino’s order. Here is a step-by-step information to comply with:
1. Collect Obligatory Data
Earlier than you name, be sure you have the next info readily available:
– Order quantity
– Date and time of order
– Retailer location from which the order was positioned
– Cellphone quantity used to position the order (if relevant)
– Cause for cancellation
These particulars will assist the customer support consultant rapidly determine your order and course of the cancellation precisely.
2. Provoke the Name
Name the Domino’s customer support hotline at 1-800-304-0999. Be ready to offer the required info talked about above.
3. Verify Cancellation
As soon as the customer support consultant has verified your order particulars, they are going to affirm the cancellation. They could ask for a cause for cancellation, however this isn’t obligatory.
The consultant will present an estimated refund timeframe and ensure the cancellation by e-mail. For those who favor, you too can request a reference quantity for future reference.
Go to the Domino’s Web site
Navigate to Domino’s official web site and log in to your account utilizing your registered e-mail tackle or cellphone quantity and password. As soon as logged in, proceed to the next steps:
Find Your Order
Within the “Your Orders” part of your account dashboard, determine the order you want to cancel. Find the “Order Particulars” button subsequent to the order and click on on it to view the order abstract.
Contact Buyer Assist
Throughout the order abstract web page, scroll down to seek out the “Want Assist?” part. Click on on the “Chat with Us” or “Name Us” button to provoke a dwell chat session or cellphone name with a buyer assist consultant. Present the main points of your order, together with the order quantity and cause for cancellation.
| Possibility | Particulars |
|---|---|
| Chat with Us | Join with a customer support agent by a dwell chat window. |
| Name Us | Dial the supplied cellphone quantity and converse on to a consultant. |
The client assist consultant will confirm your id and course of the cancellation request. It usually takes a couple of minutes to finish the cancellation, and you’ll obtain a affirmation e-mail or message.
Test Your E-mail Affirmation
Upon putting an order with Domino’s, you’ll obtain a affirmation e-mail containing important particulars resembling your order quantity, estimated supply time, and the full quantity. This e-mail additionally supplies a handy choice to cancel your order on-line.
To cancel your order by way of e-mail affirmation, comply with these steps:
- Open the order affirmation e-mail from Domino’s.
- Find the “Cancel Order” button or hyperlink inside the e-mail physique.
- Click on on the button or hyperlink. You’ll be directed to the Domino’s web site.
- Log in to your Domino’s account (if required).
- Verify your cancellation by clicking on the “Cancel Order” button on the web site.
Please word that you could be be eligible for a refund or credit score relying on the cancellation coverage and the time of your cancellation.
| Cancellation Coverage | Refund/Credit score Eligibility |
|---|---|
| Cancel earlier than order preparation begins | Full refund |
| Cancel after order preparation begins however earlier than supply | Partial refund or credit score |
| Cancel after order supply | No refund or credit score |
Submit a Cancellation Request
To cancel your Domino’s order efficiently, comply with these steps:
- Go to the Domino’s web site: Go to dominos.com and click on on the “Observe Order” hyperlink within the prime proper nook.
- Enter your order particulars: Enter your cellphone quantity or order quantity and the e-mail tackle related together with your order.
- Find your order: As soon as your order seems, click on on the “Cancel” button subsequent to it.
- Present a cause for cancellation: Choose a cause for canceling your order from the dropdown menu. If the reason being not listed, enter it within the “Different” discipline.
- Submit your request: Evaluate the cancellation particulars and click on on the “Submit” button to finish the cancellation course of.
Extra Particulars for Offering a Cause for Cancellation
Domino’s presents a wide range of causes for order cancellation, together with:
| Cause | Description |
|---|---|
| Fallacious merchandise ordered | You by chance chosen the flawed merchandise or made an error whereas putting the order. |
| Change of plans | Your plans have modified and also you not require the order. |
| Duplicate order | You by chance positioned a number of orders for a similar gadgets. |
| Discovered a greater deal | You could have discovered a extra favorable worth or supply from one other vendor. |
| Different | Any cause not lined by the listed choices could be entered right here. |
Offering a transparent and particular cause for cancellation helps Domino’s enhance its service and determine areas for enchancment.
Name Your Native Domino’s Retailer
If you could cancel your Domino’s order as rapidly as attainable, probably the most direct methodology is to name your native Domino’s retailer. Yow will discover the contact info on your nearest retailer on Domino’s web site or app. When calling, be ready to offer the next info to the customer support agent:
- Your order quantity
- The date and time you positioned the order
- The rationale for the cancellation (when you want to share it)
- Your title and phone info
Relying on the shop’s coverage and the standing of your order, the customer support agent could possibly cancel your order over the cellphone.
Extra Notes:
* If in case you have already acquired a affirmation e-mail or textual content message, it’s nonetheless advisable to name the shop to substantiate the cancellation.
* Take into account that Domino’s could have a cancellation payment coverage, which can differ by location.
* In case your order is already in progress, the shop could not have the ability to cancel it, however they will supply to change the order as an alternative.
Cancelling an Order
To cancel an order, you may both contact Domino’s customer support or go to the shop the place you positioned the order. For those who contact customer support, you’ll need to offer your order quantity and the explanation for cancellation. For those who go to the shop, you’ll need to talk to a supervisor.
Refund Coverage
Domino’s refund coverage is as follows:
- For those who cancel your order earlier than it has been ready, you’ll obtain a full refund.
- For those who cancel your order after it has been ready however earlier than it has been delivered, you’ll obtain a partial refund.
- For those who cancel your order after it has been delivered, you’ll not obtain a refund.
The partial refund quantity can be decided by the period of time that has handed because the order was ready. If the order was ready lower than quarter-hour in the past, you’ll obtain a 50% refund. If the order was ready greater than quarter-hour in the past, you’ll obtain a 25% refund.
Domino’s reserves the suitable to refuse a refund if the order has been tampered with or if the client has a historical past of abusing the refund coverage.
If in case you have any questions on Domino’s refund coverage, you may contact customer support.
Contacting Buyer Service
You’ll be able to contact Domino’s customer support by cellphone, e-mail, or chat.
| Methodology | Contact Data |
|---|---|
| Cellphone | 1-800-DOMINOS |
| [email protected] | |
| Chat | Click here to chat with a customer service representative |
Cancellation Charges
For those who should cancel your order, there’s a cancellation payment that can be utilized. The quantity of the cancellation payment depends upon how lengthy earlier than the scheduled supply time that you just cancel your order.
Inside 1 hour of scheduled supply time:
No cancellation payment can be charged when you cancel your order inside 1 hour of the scheduled supply time.
Lower than 1 hour of scheduled supply time however greater than half-hour:
A cancellation payment of $5 can be charged when you cancel your order lower than 1 hour of the scheduled supply time however greater than half-hour.
Lower than half-hour of scheduled supply time:
A cancellation payment of $10 can be charged when you cancel your order lower than half-hour of the scheduled supply time.
Notes:
- The cancellation payment can be utilized to the full quantity of your order, together with any taxes and supply charges.
- The cancellation payment can be refunded to you if the order is canceled as a result of a mistake on the a part of Domino’s.
Extra Data:
Along with the cancellation charges listed above, there could also be further charges that apply you probably have already paid on your order. For instance, you probably have paid on your order on-line, chances are you’ll be charged a processing payment when you cancel your order. The processing payment would be the identical quantity because the supply payment.
| Cancellation Time | Cancellation Payment |
|---|---|
| Inside 1 hour of scheduled supply time | No cancellation payment |
| Lower than 1 hour of scheduled supply time however greater than half-hour | $5 |
| Lower than half-hour of scheduled supply time | $10 |
Distinctive Circumstances
In distinctive circumstances, you could possibly cancel your order even after it has been positioned. This will likely embody conditions resembling:
| Circumstance | Motion |
|---|---|
| You could have a medical emergency or are in any other case unable to obtain the order. | Contact Domino’s customer support instantly to elucidate the scenario. They are able to cancel your order and supply a refund or credit score. |
| There’s a downside with the meals or service. | You’ll be able to request a refund or alternative order by contacting customer support. They may examine the difficulty and resolve it to your satisfaction. |
| You could have ordered the flawed merchandise or made a mistake. | For those who contact customer support promptly, they can cancel or modify your order if it has not but been ready. |
| The supply is considerably delayed. | In case your order is greater than half-hour late, you could possibly cancel it and obtain a refund. Contact customer support to inquire about your choices. |
| You could have modified your thoughts and not need the order. | Whereas that is typically not a sound cause for cancellation, you may attempt contacting customer support to see if they’re prepared to cancel your order. |
| You could have acquired a fraudulent or unauthorized order. | Contact customer support instantly to report the fraud and cancel the order. They may examine the matter and take acceptable motion. |
Proof of Cancellation
After you have efficiently canceled your order, it is very important hold proof of cancellation on your data. This may be executed in a number of methods:
- E-mail Affirmation: Dominos will ship you an e-mail affirmation of your cancellation. You’ll want to save this e-mail as proof of cancellation.
- On-line Order Monitoring: You can even verify the standing of your order on-line utilizing the Domino’s web site or app. The order standing needs to be up to date to “Canceled”.
- Cellphone Affirmation: For those who canceled your order over the cellphone, the customer support consultant ought to give you a cancellation quantity. Observe down this quantity and hold it on your data.
- Screenshot: You can even take a screenshot of your order cancellation affirmation display or e-mail as proof of cancellation.
- Referencing the Final 4 Digits: When verifying the cancellation, chances are you’ll be requested for the final 4 digits of the cellphone quantity or e-mail tackle related to the order.
- Order ID: Find the order ID on the affirmation e-mail or order receipt. This distinctive identifier helps monitor and confirm your order cancellation.
- Buyer Service Transcript: For those who had a dwell chat or textual content dialog with customer support, save a duplicate of the transcript. It might function a document of your cancellation request and the agent’s response.
- Credit score Card Assertion: In case your order was paid for with a bank card, you may verify your assertion to confirm that the transaction was canceled or refunded.
- Communication Log: Hold a document of all communication you could have with Domino’s concerning your order cancellation, together with dates, instances, and phone strategies.
| Methodology | Proof of Cancellation |
| Affirmation e-mail | |
| Web site/App | Up to date order standing (“Canceled”) |
| Cellphone | Cancellation quantity supplied |
| Screenshot | Picture of cancellation affirmation or e-mail |
| Final 4 Digits | Final 4 digits of cellphone quantity or e-mail related to order |
| Order ID | Distinctive identifier from affirmation e-mail or receipt |
| Buyer Service Transcript | Copy of dialog with dwell chat or textual content agent |
| Credit score Card Assertion | Canceled or refunded transaction |
| Communication Log | Report of communication with Domino’s about cancellation |
Comply with-Up Communication
After you have efficiently canceled your order, it is important to comply with up with Domino’s to make sure that the cancellation has been processed and that you’ll not be charged. Listed below are some methods to comply with up:
Verify by way of E-mail
Test your e-mail for a affirmation message from Domino’s stating that your order has been canceled. This e-mail may also give you a reference quantity on your cancellation.
Name the Retailer
If you don’t obtain an e-mail affirmation, you may name the Domino’s retailer the place you positioned the order. Clarify that you just canceled your order on-line and request affirmation that the cancellation has been processed. The shop consultant can give you an replace on the standing of your order and reply some other questions you might have.
Use the Domino’s App
For those who used the Domino’s app to position your order, you too can use the app to cancel it. After logging into the app, navigate to “My Orders” and choose the order you want to cancel. It is possible for you to to view the standing of your order and cancel it if it has not but been processed.
Contact Buyer Service
If you’re unable to substantiate the cancellation of your order by the above strategies, you may contact Domino’s customer support at 1-800-366-4667. A customer support consultant will have the ability to help you with the cancellation course of and give you any needed info.
How To Cancel Order Dominos
Cancelling an order from Domino’s is an easy course of that may be executed in a couple of straightforward steps.
1. Go to the Domino’s web site and log in to your account.
2. Click on on the “My Orders” tab.
3. Discover the order you wish to cancel and click on on the “Cancel Order” button.
4. Verify that you just wish to cancel the order.
Your order can be cancelled and you’ll obtain a refund for any gadgets that haven’t but been ready.
Individuals Additionally Ask
How do I cancel my Domino’s order over the cellphone?
You’ll be able to cancel your Domino’s order over the cellphone by calling the shop the place you positioned the order. The cellphone quantity could be discovered in your order affirmation e-mail or on the Domino’s web site.
How do I cancel my Domino’s order by the app?
You’ll be able to cancel your Domino’s order by the app by opening the app and going to the "My Orders" tab. Discover the order you wish to cancel and faucet on the "Cancel Order" button.
What’s the cancellation coverage for Domino’s?
Domino’s means that you can cancel your order up till the time it’s being ready. As soon as your order has been ready, it can’t be cancelled.
